Privacy Policy
Welcome to Carpet Kingdom's privacy policy. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from our store.
1. Information We Collect
When you visit Carpet Kingdom, we may collect several types of information:
- Personal Information: While using our site, you may be asked to provide personal information such as your name, email address, phone number, billing address, and shipping address. This information is necessary for processing orders and providing customer support.
- Payment Information: When you make a purchase, we collect payment information such as credit card numbers and billing details. We utilize secure payment processing services that comply with industry standards to protect your financial data.
- Browsing Information: We may collect non-personal information about your interactions with our site, including your IP address, browser type, pages visited, and the time and date of your visit. This data helps us analyze trends and improve your online experience.
2. How We Use Your Information
Carpet Kingdom uses the information we collect for various purposes, including:
- Order Processing: To process and manage your orders, including shipping, billing, and customer service inquiries.
- Communication: To send you confirmation emails regarding your orders, respond to your inquiries, and provide customer support.
- Marketing: With your consent, we may send you promotional materials, updates, and newsletters. You can opt out of these communications at any time.
- Site Improvement: To analyze usage and trends in order to enhance our website, products, and services.
3. Sharing Your Information
Carpet Kingdom does not sell or rent your personal information to third parties. We may share your information in the following contexts:
- Service Providers: We partner with trusted third-party companies to help us operate our website and provide services, such as payment processing. These providers are authorized to use your personal information only as necessary to perform their functions.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Security of Your Information
We take the security of your personal information seriously. Carpet Kingdom implements robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server environments.
5. Your Rights
You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights or have any questions or concerns regarding your personal data, please contact us using the information provided below.
6. Cookies and Tracking Technologies
Carpet Kingdom uses cookies and similar tracking technologies to enhance your online experience. Cookies are small data files stored on your device that help us remember your preferences and improve functionality. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting a notice on our website or sending you an email.
Contact Us
If you have any questions about this privacy policy or our practices, please contact us:
Carpet Kingdom
22-24 Hart St, Southport PR8 6BT, United Kingdom
Thank you for choosing Carpet Kingdom. Your privacy is important to us, and we appreciate your trust!